Tell us who the company is and what is weighing. You need no ready diagnosis and no closed figure: the house reads the public record of the CNPJ before the first conversation and arrives with the right questions.
The house answers in business hours, with a name and a deadline.
It reached the desk of whoever answers. The reply comes in writing, during business hours.
The door to the account is another one, and it is shorter: the document is ready on the screen itself.